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 Reformation Heritage Books

<p>We&#x2019;ll email you as soon as your order is ready for pickup. Please note that orders not picked up within one week will be canceled and refunded.</p>

We’ll email you as soon as your order is ready for pickup. Please note that orders not picked up within one week will be canceled and refunded.

When is my order ready for in-store pickup?

Order Management

How can I apply for tax-exemption?

Do you offer wholesale discounts?

Can I update the email address on my account?

Account Management

How do I cancel my order?

What is your guarantee?

What payment methods do you accept?

Can you notify me when a product is back in stock?

Can I edit or add anything to my order?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged or defective?

What is the status of my order?

What qualifies as a damaged or defective product?

I’m having trouble accessing my eBook. How can I download it?

Do you have discounts for bulk or case orders?

What does "Awaiting Fulfillment" mean?

What does "Awaiting Pickup" mean?

Will you match online prices in-store?

Why did I receive a “Left in Cart” email if I already placed my order?

Do you offer free shipping?

Do you ship worldwide?

How do I track my order?

Can I change my shipping address?

Are delivery times guaranteed?

Do you ship to PO Boxes or military addresses?

What are your shipping options, costs, and delivery times?

Shipping & Delivery

How do I make a return?

What’s your return policy?

Returns & Refunds

How do I access my eBook?

How do I get my eBook onto my Kindle?

In which file formats are eBooks available?

What if my eBook download link has expired?

eBooks

Can I quote or reproduce RHB materials?

Are you accepting manuscript submissions?

Do you offer church discounts?

Where can I purchase a gift card/gift certificate?

How can I request a desk copy?

Can I request an RHB book table for my conference or event?

How do I report an error, typo, or correction in a book?

Do you offer price adjustments?

How do I sign up for text message notifications?

How do I unsubscribe from marketing emails and text messages?

Does RHB publish foreign language editions of your books?

Can I translate an RHB book into another language?

Where does RHB print its books?

Miscellaneous

When is my order ready for in-store pickup?Updated 2 months ago